2 Jobs in Arlington, VA
Merlex Auto Group is Hiring a Service Manager Near Arlington, VA
We’re looking for applicants with exemplary customer relations skills, strong service writer capabilities, and a love for collaboration to step into our next dealership service manager role. No day will be the same in our fast-paced auto service center! You must be ready to address customer concerns and oversee the service advisor in scheduling appointments for vehicle repairs. If you’re an experienced automotive professional with excellent communication skills and are ready to run our service department, apply today!
Responsibilities:
- Oversee service team, auto service staff, and vehicle repair processes to deliver a positive service experience and maintain profitability
- Ensure delivery of customers vehicles are on time
- Work with the service advisor to ensure proactive resolution of all customer complaints and make follow-up calls, as needed
- Maintain a high level of customer satisfaction in all automotive service capacities to increase retention and referrals
- Oversee all day-to-day job duties within the automotive service department with a focus on high employee and customer morale
- Guide the management of all automotive service department paperwork, including repair orders, invoices, and maintenance records
Requirements:
- Dealership Service Manager Qualifications
- High school diploma or GED required - a bachelor's degree is an asset
- Valid state-issued driver’s license and clean driving record are necessary
- Pass the required pre-employment drug and background screening
- At least one year of experience as an automotive service writer or service advisor necessary; experience in automotive service management preferred
- In-depth knowledge of automotive technology, automotive service technician job duties, and automotive repair services is required
Job Type: Full-time
Pay: $60,000.00 per year
Day range:
- Monday to Friday
Shift:
- 10 hour shift
License/Certification:
- Driver's License (Required)
Work Location: In person
Job Summary
Full Time
$87k-113k (estimate)
12/28/2022
06/03/2024
merlexautogroup.com
Arlington, VA
Related Companies
The job skills required for Service Manager include Customer Satisfaction, Planning, Communication Skills, Collaboration, Automotive Services, Customer Relations, etc. Having related job skills and expertise will give you an advantage when applying to be a Service Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Service Manager. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Service Manager positions, which can be used as a reference in future career path planning. As a Service Manager, it can be promoted into senior positions as a Customer Service Senior Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service Manager. You can explore the career advancement for a Service Manager below and select your interested title to get hiring information.
If you are interested in becoming a Service Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Service Manager for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Service Manager job description and responsibilities
A service manager needs to be able to manage their time to ensure they can attend to both employee and customer requests.
02/28/2022: Frankfort, KY
The Guest Service Manager oversees all property operations, ensuring that the highest levels of hospitality and service are provided.
02/08/2022: Poughkeepsie, NY
The service manager ensures excellent customer service, maintains strong relationships with customers and third-party vendors and ensures repeat customers.
01/17/2022: Lansing, MI
Maximized sales by providing excellent customer service and minimize loss through proper utilization of standard operating procedures.
12/13/2021: Frankfort, KY
Responsible for understanding each customer's expectations and delivering services as needed.
02/15/2022: Abilene, TX
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Service Manager jobs
Employers require that a viable candidate for a service manager position possess excellent computer skills.
01/13/2022: Middlesex, NJ
A few years of experience from a service oriented role, preferably with focus on customer experience and account management.
01/25/2022: Atlanta, GA
Experienced leader with proven record providing exceptional customer service operations.
01/21/2022: Grand Rapids, MI
Excellent Communication skills and the ability to solve problem are just a few qualities a service manager should have.
01/27/2022: Pittsburgh, PA
The service manager must also be able to work under stress besides handle stress.
12/20/2021: Pittsburgh, PA
Step 3: View the best colleges and universities for Service Manager.
Similar Jobs
Popular Articles
